The staff were very friendly and helpful. The only slight criticism I would have, and it is slight, is that you can hear the road a little bit from your veranda but islamorada is narrow and I bet you can hear it at all resorts - it also quitters down in the evening and during the day we were either at the beach or out so it didn't bother us at all. We had considered chicca lodge and visited it on our kayak trip - chicca lodge is much more of a resort than pines and palms with numerous bars, a big pool, restaurant and expansive grounds, whereas pines and palms has a 'family run' feel which we much preferred. We rented sea kayaks and went up the coastline one day which is highly recommended. The jetties offer a lovely place to sit and watch the nurse sharks swim by. The Pool area was nice (although personally I would ditch the white wire fencing to give an uninterrupted view of the sea.) There is a nice pool bar with friendly staff and daily happy hour. The bed was large and comfortable, the bathroom small but ok and the kitchenette had everything we needed when we stayed in and cooked. We stayed in an ocean viewing bungalow which had its own kitchen. The collection of wooden bungalows on a shale lane leading to the sea give this place a Motel feel but the colours, decor and manicured grounds ensure the place oozes Floridian character. Like stepping back to the 50s but with all mod cons. What more could you ask for? The area also has a wide variety of restaurants to choose from or you can BBQ at home. They even have a small bar at poolside with limited drinks and beer. The staff are very efficient and courteous and the grounds are impeccably clean as is with the heated pool. This resort is clean, very well managed and the owner or the manager are always available for questions. If you want the Hyatt Regency I would suggest that is where you should book. The Pines & Palms is a quite, laid back keys resort and is advertised as such.What you see on their web site is what you get. You can not please all of the people all of the time. It seems if one little thing is wrong everything else is covered under the same brush. I've read through a lot of tripadvisor comments and value the inputs very much but have learned to take some of them with a grain of salt. This year marks our 8th stay at the Pines & Palms and all I can say is diddo! I am a 35 year veteran from the RCAF and my wife is a retired medical doctor and we just love it down there. Less good: The bathroom in our suite (#20) was TINY, and for some reason the swimming pool is heated year-round so on a day when the air temperature is 85, the pool feels like bathwater. There are plans to open an on-site restaurant within a year, but frankly there are so many excellent dining choices nearby (including a great place for breakfast within a short walk) that we didn't miss it. (Then head over to the Lorelei Restaurant where they will be delighted to fry up your catch for an unforgettable lunch.) The suites are spacious (except the bathrooms - see below) and well appointed, albeit somewhat dated (the original buildings date back to the 1930's). The bartender also operates a fishing charter, and one highlight of our trip was a morning catching yellowtail snapper which he deftly filleted at the dock. The staff is chipper and helpful, especially during happy hour around the pool. The resort is small, with only about 25 units, and while it's just off the main highway the feeling is quiet, cozy solitude. First the good stuff: The location, at Mile Marker 80, is exceptionally convenient to most of the Florida Keys' attractions, with a wide variety of excellent restaurants and shopping choices close by. and, on the whole, we agree after spending a recent week at Pines and Palms.
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